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The marketing process consists of four elements: strategic marketing analysis, marketing-mix planning, marketing implementation, and marketing control.
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The marketing actors. The elements that play a role in the marketing process can be divided into three groups: customers, distributors, and facilitators.
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The role the consumer plays in the marketing process is examined in Michael R. Solomon, Consumer Behavior, 2nd ed. (1994); and David A. Aaker and George S. Day, ...
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